Customer Service

NAPCO is committed to making sure our business partnership is not only lucrative for you, but also easy. That’s why we’ve put together a dedicated and thoroughly trained customer service team to address any questions or concerns you may have about our product line or your order. 

Our promise to you: ease in ordering with a real person on the other end. Period.

Sales Support and Training

At NAPCO, we believe in the business success of our distributors. Sure, it helps our own business succeed in the long run, but that’s not entirely our motivation. 

Acquiring new can liner customers, and retaining existing ones, relies on the DSR’s ability to understand the needs of the end-user, and guide them to the best solution. However, we recognize that understanding and selling can liners can be complex and intimidating. Our can liner experts will provide hands-on support to ensure that your DSR’s possess a thorough understanding of our products and their suggested applications. Consider NAPCO your partner for sales support and training. We will not only provide you with quality bags to offer at a fair price, but will help you to build a successful business through hands-on support regarding our extensive product line. Our sales representatives are trained with you in mind; their focus is service and commitment to your success. 

With sales representatives all over the U.S., you can get a one-on-one training breaking down on each of our can liner products and their benefits. Our representatives will visit you on-site to participate in sales presentations for new opportunities and existing customers, present training opportunities for you and your staff, and provide orientation for your new employees. During these training opportunities we’ll provide product training materials and programs centered on time-tested sales methods and innovative systems that increase end-user loyalty and create new selling opportunities. Our professional sales representatives will keep you updated on new products and market trends so that you and your team are always fully and immediately informed for a competitive advantage against the completion.

NAPCO will make sure that you have every resource needed to enhance the relationship between you and your customers, and exceed your sales goals.